Experts in Maximizing Your Benefits
Long-Term Care Insurance is a powerful resource but utilizing it can be confusing and time-consuming. That’s where we come in.
Our Certified Long Term Care Advocates are here to help you navigate the process from start to finish. Our goal is to simplify the process, prevent costly delays or denials, and ensure you receive the full benefits available under your policy. Schedule a complimentary policy review with one of our team members to see what in-home care services your policy covers.
Schedule a Complimentary Policy Review.
Our Services Include

Comprehensive Policy Review and Benefit Analysis

Assistance with Claim Initiation and Documentation

Guidance through the Elimination Period

Ongoing Coordination with Insurance Providers
Your Long Term Care Advocates
Lead Policy

Sarah Rhodes
10 Years of Senior Care Experience
Claims

Stacy Strottman
23 Years of Healthcare Administration Experience
Frequently Asked Questions
Most long term care insurance policies include what’s called an elimination period—a waiting period you must meet before your benefits begin. Instead of being based on dollars spent, it’s usually measured in days of care received (commonly 30, 60, or 90 days). For example, if your policy has a 90-day elimination period and you receive care for 4 hours a day for 10 days, you will have 80 days left in your elimination period.
What does this mean for home care? Starting care earlier can actually save you money in the long run. If you begin home care when you only need a few hours a day—say, 4 hours—those days still count toward your elimination period. By the time your care needs increase and costs are higher, your elimination period will already be satisfied, and your long term care insurance will begin covering the expenses.
A long term care insurance policy is designed to help offset the costs of care, but it may not cover everything. Each policy has daily, monthly, or lifetime benefit limits. Once those limits are reached, you would be responsible for additional costs. Planning ahead—such as starting care earlier or using benefits strategically—can help extend the value of your policy and reduce the chance of running out of funds too soon. A strategic use of your benefits for home care is often less expensive than moving into a facility. Every situation is unique, and it is important to weigh the advantages and disadvantages of your options.
No, a long term care insurance policy is written specifically for the individual insured. Benefits cannot be transferred or used for a spouse, partner, or family member. However, if both you and your spouse have separate policies, each policyholder can access their own coverage when needed.
Yes, many long term care insurance policies allow you to use benefits in multiple settings. This may include home care, assisted living communities, independent living communities, and memory care. Home care benefits are especially popular because they allow you to remain in your current living situation while still receiving professional support. We are happy to help you assess your policy for details, as coverage varies by plan.
Do you have Long-Term Care Insurance?
Assisting Hands® can help you get the most from your benefits!
If you or your loved one have Long-Term Care (LTC) insurance, it can help pay for home care services. It’s important to understand your policy before you file a claim, and we can help!

Companies we are already approved and working with:
- Aetna
- Allianz
- Bankers Life LTC
- Berkshire
- Brighthouse Financial
- CNA Insurance
- Davie’s Life and Health
- Genesis LTC
- Global Atlantic
- Guarantee Trust Life
- Illumfin/CALPERS
- Jackson National Life
- John Hancock
- Lincoln Benefit
- Mass Mutual
- Met Life
- Mutual of Omaha
- New York Life
- Northwestern Mutual
- One America
- Physicians Mutual
- Prudential
- Senior Health Insurance
- State Farm
- Thrivent
- Transamerica
- UNUM LTC
Don’t see your company listed? We can become pre-approved with any company not listed, so your services can begin without delay.
Let Us Help You Utilize Your Benefits
Sarah Rhodes, Account Executive, has years of experience reading LTC policies and she is happy to help you with yours if you are unsure how to get started, or to see if you may qualify.
Stacy Strottman, Billing and LTC Specialist, is dedicated to processing the paperwork for all of our clients who receive LTC reimbursements. Stacy will submit the required paperwork and care logs each billing cycle on behalf of the client. Additionally, she will act as a direct line of contact for the clients and their responsible parties.
LTC PROCESSING SERVICES ARE COMPLIMENTARY AND THERE IS NEVER ANY ADDITIONAL CHARGE FOR US TO HELP YOU WITH YOUR POLICY.

8150 Corporate Park Dr #350
Cincinnati, OH 45242
Assisting Hands Home Care adheres to the principles of truth in advertising, and all information accurately represents the organizations scope of services provided, licenses, price claims and testimonials.
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