A client’s daughter discusses her home care experience with Greg Kling, the owner of Assisting Hands Cincinnati & Northern Kentucky.
Assisting Hands is a company that I can truly rely on.
I began working with Assisting Hands 7 months ago, as my mother was in need of 24 hour “memory care”, but I also wanted to be able to keep her in her own home. My wish was to find a company that would be able to provide people that could not only attend to my mother’s physical needs, but do so with having good humor and an upbeat personality. Feeling that creating a positive and stimulating environment was critical to her mental health and happiness, I requested that her caregivers be able to engage her in conversation, play word games such as “Password”, provide assistance with an exercise program, take her on outings such as to nature reserves to view wildlife, go on picnics, use her transport chair to enjoy nature trails, go to museums, etc.,……all the while treating her with the dignity and kindness she deserves.
The following day after I initially contacted Assisting Hands to inquire about their services, I was introduced to an amazing Care Management Director, who came to my mother’s home and allowed me to share my thoughts on her needs, as well as evaluate her condition and observe her surroundings. The Director was immediately able to lend helpful insight and respond with a plan on how Assisting Hands would be able to help my mother and accommodate all my requests. I can honestly say that I have been consistently impressed with the quality of the caregivers Assisting Hands has been able to provide for my Mother, meeting and sometimes exceeding my expectations. By sharing experiences with her, the caretakers have been able to create an atmosphere of happiness and trust, allowing her to feel safe, secure and content in her own home.
I have also found that Assisting Hands is a company that I can truly rely on. There is a daily log kept in my mother’s home, outlining the specific activities and happenings of each day. They have systems in place to assure no client will be left without a caregiver on duty as required. While changes in caregiver’s schedules have been rare, I have always been informed immediately to make sure I was aware of the change. On the whole, due to the extremely positive experiences I have had with Assisting Hands, I would highly recommend them to anyone considering this type of service….and I can honestly say that each and every day, I am confident that my mother is happy, safe and in very capable hands.
Sincerely,
Jann Garvin, Mrs. Grimme’s daughter
Jann Garvin, Mrs. Grimme’s daughter
I Would Trust Assisting Hands with My Family!
I just wanted to tell you how much I appreciate Theresa, Assisting Hands, and all that you do for our residents, but further more I personally appreciate how much she has helped me these past few days. This weekend I called in a favor for Theresa to help me with my family who needed home health services. Theresa went above and beyond- on the weekend- spent her time at the hospital, talking on the phone with my family and setting up services, coordinating care, etc. My entire family was so impressed with her patience and genuine kindness. She put our family at ease and has kept us all in the loop with great communication. I cannot thank her enough~ I told her that your company is the only one I would trust with my family!
Senior Manager, Cincinnati Area Assisted Living Community
The caregivers at Assistant Hands provided excellent support and services in my family's time of need. Through their hard work, compassion, guidance, and experience, Melissa, Niya, Jayla, Jelissa, Kimberly, Ronishia, Timiecia, and Heaven allowed us to spend more meaningful time with our loved one in her final weeks. Our care specialist Dee Ann and the care coordinator Char were invaluable in their flexibility and understanding in arranging care and communicating with our family.
Bettina Ernst
"Assisting Hands was contracted to help my Mom recover from a fall, later pancreatic cancer. Everyone was kind and caring from initial call through the end. Deann was an excellent coordinator and while there were many excellent aides, I wanted to call out Jaeyla and Alexis for making a huge positive difference in the last couple of months of my Moms life."
Daniel Delgado
"After having a corneal transplant I needed help at home while confined to lay flat on my back. I called upon Assisting Hands for help and they sent me aides to help through the first two days. Anais Reed and Regina Coleman were both outstanding. They were friendly, kind and had good senses of humor. I would request them if I ever need these services again."
Laraine Kravitz
"If you need peace of mind go to Assisting Hands
Home Care Cincinnati
! A special shout out to Shari, Xhana, and Tamika who are kind, caring, dependable, professional, and always going the extra mile to help my father. We are fortunate to have Shari on my dad's care team!"
Meghan Cosmik
"My experience with Assisting Hands was very positive. I was in the hospital for almost 3 months and required a lot of help when I got home. Every aide I had was extremely helpful. I would like to give a special commendation to Vernice. She was always willing to help with whatever I needed, many times anticipating my needs. Vernice is a real gem. You won’t go wrong if you select Assisting Hands for your needs,"
Sandy Lawrence
